AI-Powered Customer Value & Risk Heatmap
Why this one?
- Shows how AI makes decisions visible: which accounts, products, or contracts create the most value, and which ones carry hidden risk.
- Easy to grasp in seconds (green vs. red zones).
- Moves the conversation from finance-only β to customer-centric strategy, which is where AI shines.
AI-Powered Customer Value & Risk β At a Glance
Industrial B2B β’ Prioritize growth, protect value, exit smart
Accounts Assessed
500
last 12 months
High-Value Accounts
20%
top contribution
At-Risk Accounts
15%
credit, churn, margin
EBITDA from Top 20%
65%
power-law concentration
π AI instantly shows where to Grow, Protect, Automate, and Exit.
Value vs Risk Heatmap
X: Value β β β’ Y: Risk β βLow V / Low R β Automate
High V / Low R β Keep & Grow
Low V / High R β Exit
High V / High R β Protect
Keep & Grow
Protect
Automate
Exit
Power Decision Request (Board)
- Approve AI rollout to top 500 accounts in 100 days.
- Link insights to action: incentives, guardrails, terms.
- Governance: monthly dashboard review, quarterly update.
π We want to be AI Leaders β donβt we?