Customer Churn & Retention Dashboard
Introduction:
In today’s competitive market, retaining customers is as critical as acquiring new ones. This dashboard pinpoints customer churn issues and empowers you with actionable insights to boost retention immediately.
Customer Churn & Retention Dashboard
Understand your customer dynamics and act now to reduce churn.
Key Metrics
Churn Rate
Current: 12%
NPS
Score: 45
Customer LTV
Average: $1,200
Top Issues & Quick Wins
- High Churn Rate: Indicates potential dissatisfaction.
- Moderate NPS: Points to improvement areas in service.
- LTV Pressure: Low lifetime value signals retention challenges.
Quick Wins: Enhance customer support, launch loyalty programs, and implement feedback loops.
Next Steps
Book an immediate strategy session to revamp your customer retention initiatives.