Becoming The B2B Sales Leader – RapidCheck Your Sales Persons Customer Focus Skills

For the last years, your Company has been doing exponentially well.

Profitable Sales were increasing for 5 years. Two years ago, it raked in $1.8 billion in revenues.

But recently, Company X has been reporting falling revenues.

What can You do?

One practical action you can do tomorrow is to evaluate your customer focus of your salespeople.

Here’s a simple checklist that helps you:

Checklist for Evaluating Customer Focus of Your Salesperson Rapidly

Answering a “YES” to the questions below demonstrates your sales person’s customer focus.

Does he have reports for new business opportunities

Does he have reports that are organized by customer and not product

Does your salesperson use a customer profile list

Does your salesperson know the buying potential of his customers

Does your salesperson have a list of qualified prospects

Does your salesperson use a segemented pricelist

Do you run an improvement program for customer satisfaction

Do you have key performance indicators of service performance

Do you have a complaints procedure and improvement program

Do you use discount from pricelists only