Applying the LEAD Action Model to Getting New Sales from New Customers
L – Lead Boldly
Steps:
- Define a Clear Sales Strategy:
Create a bold sales vision focused on acquiring new customers in target markets. - Identify Ideal Customer Profiles (ICPs):
Clearly define who your new customers are based on demographics, industry, needs, and buying behaviors. - Empower the Sales Team:
Train and motivate the sales team to pursue bold actions, take ownership, and make decisive decisions.
Input:
- Market research
- Sales goals
- Customer data
Output:
- Sales strategy document
- Ideal Customer Profile (ICP)
- Empowered sales team
Tools:
- CRM (Customer Relationship Management) tools (e.g., HubSpot, Salesforce)
- ICP templates
- Leadership training materials
Time:
1-2 weeks
E – Execute Relentlessly
Steps:
- Create a List of Target Prospects:
Use lead generation tools and databases to compile a list of potential new customers. - Segment and Personalize:
Segment prospects into categories and personalize your approach (email, calls, LinkedIn outreach). - Implement a Multi-Channel Sales Campaign:
Use a mix of outbound emails, cold calling, social media outreach, and in-person meetings to engage prospects. - Set Up Daily/Weekly Sales Activities:
Define daily activity goals (e.g., number of calls, emails, meetings) and track progress.
Input:
- Lead databases (e.g., LinkedIn Sales Navigator, ZoomInfo)
- Personalized email/call scripts
- Campaign strategy
Output:
- Targeted prospect list
- Sales campaign execution
- Consistent prospect engagement
Tools:
- Outreach tools (e.g., Mailshake, Apollo.io)
- LinkedIn Sales Navigator
- Sales task managers (e.g., Trello, Asana)
Time:
Ongoing, with weekly reviews
A – Act Fast
Steps:
- Launch Sales Campaign Quickly:
Don’t wait for perfection; start engaging new prospects immediately. - Test and Iterate Rapidly:
Test different outreach approaches, messaging, and channels. Quickly adapt based on what works. - Respond Promptly to Inquiries:
Ensure a fast response time to prospect questions and interest.
Input:
- Campaign assets (emails, call scripts)
- Feedback from prospects
- Sales team insights
Output:
- Rapidly launched campaigns
- Improved outreach tactics
- Faster sales cycle
Tools:
- A/B testing tools for emails
- Sales engagement platforms (e.g., Outreach, Salesloft)
- CRM with automated response tracking
Time:
Launch within 1 week, iterate weekly
D – Deliver Measurable Results
Steps:
- Define Key Sales Metrics:
Track key metrics such as:- Number of new leads contacted
- Conversion rate (lead to customer)
- Time to close a deal
- Average deal size
- Review Results Weekly:
Set a weekly review process to assess performance against goals. - Celebrate Wins and Refine:
Recognize successful sales efforts, and refine the approach for continuous improvement.
Input:
- Sales activity data
- CRM reports
- Performance metrics
Output:
- Sales performance dashboard
- Weekly sales review reports
- Improved sales process
Tools:
- KPI dashboards (e.g., Power BI, Tableau)
- CRM reporting tools (e.g., Salesforce Reports, HubSpot Analytics)
- Recognition tools (e.g., Slack, Kudos boards)
Time:
Ongoing, with weekly reviews
Summary of LEAD Action Model for New Sales
Phase | Key Activity | Tools | Time |
---|---|---|---|
Lead Boldly | Define sales strategy and ICPs | CRM, ICP templates | 1-2 weeks |
Execute | Launch multi-channel sales campaign | Outreach tools, task managers | Ongoing, weekly |
Act Fast | Test, iterate, and respond rapidly | A/B testing tools, CRM | Launch in 1 week |
Deliver | Measure, review, and refine sales efforts | KPI dashboards, reporting tools | Ongoing, weekly |