HUMAN AND TRUST — Episode 05: Competence and Responsibility

ACCEPT RESPONSIBILITY WITHIN YOUR CAPABILITY.

The central question

Can I perform the responsibility I accept?

The problem

A person can be honest and well-intentioned while lacking the skill needed for a task. Accepting responsibility without recognising this gap exposes others to avoidable mistakes and rework.

The insight

Competence means having the relevant knowledge, judgement and ability for a particular responsibility. It includes recognising limits, obtaining support and knowing when a task requires someone more qualified. Trust should match the task and its stakes.

A practical example

A manager is asked to approve a technical change outside her expertise. She defines the business requirement, asks a qualified specialist to assess the technical risks and confirms the acceptance criteria before proceeding.

ONE decision

Close one capability gap before accepting or completing a consequential commitment.

TOP 3 actions

  1. Define the task, required standard and consequences of error.
  2. Compare those requirements with your demonstrated experience and available support.
  3. Learn, seek review, narrow the task or assign it to an appropriately qualified person.

30-day result

Within 30 days, verify one capability improvement through a reviewed output. Record rework or errors using an agreed definition.

Your reflection

Where am I relying on confidence when the task requires demonstrated ability?

Action checklist

Make a short capability map: can do independently, can do with review, must refer. Revisit it when tasks or circumstances change. Asking for help early is part of responsible delivery.

PASS: the commitment is clear, feasible and verifiable. REVIEW: remove the one obstacle preventing delivery before adding more rules.


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Continue the HUMAN AND TRUST series

Previous: Episode 04 · Next: Episode 06

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